ABDULAZEEZ UMMUHANI TITILAYO

Streamlined end-to-end integration and Application Programming Interface (API) request processes for FinTech companies, significantly improving service delivery efficiency.

Identified emerging trends and growth opportunities within the FinTech landscape, forging strategic alliances with early-stage innovators to expand market reach.

Collaborated cross-functionally with Retail and E-business units to identify and capitalize on high-potential opportunities within the technology sector.

Cultivated and expanded a robust portfolio of client relationships, enhancing customer loyalty and driving new business acquisition.

Successfully marketed and onboarded corporate banking products to clients through a consultative sales approach, demonstrating deep understanding of client business needs.

Optimized internal product offerings, contributing to increased revenue generation and profitability for the bank.

Ensured seamless and high-quality service delivery, enhancing customer satisfaction and retention.

Managed and improved the quality of risk asset portfolios through meticulous loan origination, retention, and maintenance, mitigating potential risks.

Prepared comprehensive credit proposals for new and existing client facilities, including annual renewals, interim reviews, and facility enhancements.

Managed and resolved all chargeback disputes from various banking institutions, minimizing financial losses.

Performed daily cash reconciliations, ensuring accuracy and mitigating discrepancies.

Resolved dispense errors reported by agents, ensuring operational efficiency and agent satisfaction.

Provided exceptional customer service, addressing inquiries and resolving issues to maintain positive client relationships.

Conducted comprehensive screening for the Government Empowerment Entrepreneurship Program (GEEP), ensuring program integrity and adherence to guidelines.

Collated and analyzed statistical data for the National Home School Feeding Scheme, providing actionable insights for program evaluation and improvement.

Supervised N-Power projects, ensuring successful execution and compliance with program objectives.

Contributed to the small-scale manufacturing of lubricants, ensuring adherence to established production protocols.

Monitored production operations diligently to ensure strict adherence to quality and safety standards, minimizing deviations.

Recommended and implemented process adjustments to optimize assembly and production efficiency, enhancing output.

Conducted thorough inspections, testing, and measurements of raw materials and finished products to ensure stringent quality control.

Supervised production and packaging processes, maintaining high standards of product quality and presentation.